3.1
We are an introducer, not a broker, adviser or lender. Our service is to find out what finance you are looking for, identify a third-party finance specialist who we believe may be able to assist, and introduce you to them.
In these terms, "specialist" means the third party we introduce you to. That may be a finance broker, or another kind of finance specialist such as a packager, an asset finance provider or a lender's own commercial team. Whoever it is, they are independent of us and carry out the work on your case themselves.
3.2
The specialist we introduce you to acts under its own terms of business, which it will provide to you directly. All the work on your case, including reviewing your requirements, sourcing lenders, presenting your case, advising you and arranging finance, is carried out by that specialist and not by us. Once the introduction is made, the specialist deals with you directly.
3.3
Before an introduction, we may collect information and documents from you and pass them to a specialist so that the specialist can confirm whether it is able to help. After an introduction, we may pass information or documents between you and the specialist from time to time, and we may stay in touch to check that the introduction is working for you and to introduce you to a different specialist if it is not. This is administrative and relationship support only.
3.4
We do not advise you, and we do not recommend or guide you on your options, or on any finance product, lender or rate. Advice comes from the specialist, direct to you. Nothing we say or send should be treated as advice or as a personal recommendation. You should rely on the specialist, and where appropriate on your own professional advisers, when deciding whether any finance is right for your business.
3.5
Before making an introduction we may carry out checks on you and your company, including verifying identity and checking publicly available sanctions and similar registers.
3.6
We do not guarantee that any introduction will result in an offer of finance, and we do not guarantee any timescale for any part of the process. All lending decisions rest entirely with the specialist's lenders.
3.7
Any costs you incur with third parties in connection with your finance, for example valuation fees, legal fees or lender fees, are your own responsibility, whether or not the finance completes.